Legal Protection of Consumers with Online Transactions

Authors

  • Suwardi Narotama University, Surabaya

DOI:

https://doi.org/10.59890/ijbmp.v2i6.12

Keywords:

Online Transactions, Legal Protection, Consumers

Abstract

With the existence of the developments that occur in cyber law are known as telematics the transaction system makes it easier for users. Cyber law or cyber law is used by utilizing the existence of communication technology is a form of development of telecommunications as an information medium. So, in relation to law, we are often faced with information regarding transaction communications, especially regarding it as evidence and actions carried out via electronic media systems. The legal problems that are often faced are related to information, communication and/or transactions, This research uses normative juridical methods using theoretical analysis and legal concepts reseaach, the analysis includes theories, concepts, legal principles and legislation which consists of analysis of theories, concepts and legal principles and legislation related to research topic. The problem that occurs is related to the existence of information, communi cation in electronic transactions, especially in evidence related to legal actions carried out electronically system. It can be concluded: in the form of legal protection for online transaction consumers in accordance with the applicable regulations of Law Number 11 of 2008 regarding information and electronic transactions with provisions for legal protection for online transaction users. As well as the responsibilities of parties involved in online transactions as stated in the Law, especially Article 12 paragraph 2 concerning electronic transactions, it is explained that every person who violates the obligation to carry out electronic transactions must be responsible for all losses and the resulting legal consequences

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Published

2024-12-30