Impact of Social Media Marketing on Consumer Behavior – A Study on Purchasing Home-Decor Products in Bangladesh

Authors

  • Golam Hukkani Bangladesh University of Professionals
  • Shahria Rahman Bangladesh University of Professionals
  • Ashik Abdullah Bangladesh University of Professionals

DOI:

https://doi.org/10.59890/ijaeam.v3i1.227

Keywords:

Social Media Marketing, Consumer Behavior, Home Decor, Purchase, Digital Marketing

Abstract

This review paper analyzes the developing link between social media marketing and customer behavior in Bangladesh's burgeoning home décor business. This article synthesizes the current understanding of how social media platforms are transforming consumer decision-making processes in the home décor sector by a thorough examination of existing literature, industry reports, and market surveys. The analysis emphasizes the evolution of conventional purchasing behaviors via digital platforms, especially in urban Bangladesh, where social media has become increasingly essential to consumer lifestyle decisions. Prominent themes identified in the literature encompass the significance of visual content in purchasing decisions, the effect of social proof on customer trust, and the increasing importance of digital word-of-mouth within the home décor sector. This dissertation highlights substantial deficiencies in existing research, especially with the convergence of conventional shopping values and digital marketing within the setting of Bangladesh. This research enhances the theoretical framework of social media marketing in developing markets and offers insights for professionals in the home decor sector

References

Alansari, A., & Alnajadah, A. (2018). The Impact of the Use of Social Media, Social Networking, and Electronic Search Engines on the Spread of the Interior Design Culture. International Design Journal. https://doi.org/10.21608/IDJ.2018.84718.

Amit, S., Barua, L., & Kafy, A. (2021). Countering violent extremism using social media and preventing implementable strategies for Bangladesh. Heliyon, 7. https://doi.org/10.1016/j.heliyon.2021.e07121.

Bailkar, S., Shenoy, K., Bedekar, A., Bankar, S., & More, P. (2024, January). Smart Inventory Optimization using Machine Learning Algorithms. In 2024 2nd International Conference on Intelligent Data Communication Technologies and Internet of Things (IDCIoT) (pp. 1395-1400). IEEE.

Chowdhury, P. P. (2019). Role of use of social media on effective buying decision process: a study of consumer buying behavior in the context of Bangladesh market. Asian Journal of Management, 10(1), 53-60.

Daoud, M., al-qeed, M., Ahmad, A., & Al-Gasawneh, J. (2023). Mobile Marketing: Exploring the Efficacy of User-Centric Strategies for Enhanced Consumer Engagement and Conversion Rates. International Journal of Membrane Science and Technology. https://doi.org/10.15379/ijmst.vi.1425.

DataReportal. (2024). Digital 2024: Bangladesh. https://datareportal.com/reports/digital-2024-bangladesh

Eriksson, N., Sjöberg, A., Rosenbröijer, C. J., & Fagerstrøm, A. (2019). Consumer brand post engagement on Facebook and Instagram–A study of three interior design brands.

Gross, J., & Von Wangenheim, F. (2022). Influencer marketing on Instagram: empirical research on social media engagement with sponsored posts. Journal of Interactive Advertising, 22(3), 289-310.

Guo, Y., Fan, D., & Zhang, X. (2020). Social media–based customer service and firm reputation. International Journal of Operations & Production Management, 40(5), 575-601.

Hasan, M., Haq, M., & Rahman, M. (2019). "Impact of social network on purchase decision: a study on teenagers of Bangladesh". Journal of Business & Retail Management Research. https://doi.org/10.24052/jbrmr/v14is01/art-03.

Hasibuzzaman, M., Noboneeta, A., Begum, M., & Hridi, N. (2022). Social Media and Social Relationship among Youth: A Changing Pattern and Impacts in Bangladesh. Asian Journal of Social Sciences and Legal Studies. https://doi.org/10.34104/ajssls.022.01011.

Ho, C., & Wang, Y. (2015). Re-purchase intentions and virtual customer relationships on social media brand community. Human-centric Computing and Information Sciences, 5, 1-16. https://doi.org/10.1186/s13673-015-0038-x.

Hossain, M. M., Kabir, S., & Rezvi, R. I. (2017). Influence of word of mouth on consumer buying decision: evidence from Bangladesh market. European Journal of Business and management, 9(12), 38-45.

Hussain, R. (2015). The emerging digital culture of Bangladesh: Problems and prospects. Journal of Philosophy, Culture and Religion, 6(2015), 18-24.

Iqbal, A., Aslam, S., Jalali, W. U. B., Saboor, A., & Haider, W. (2023). Unveiling the power of influencer marketing: A systematic review of influencer marketing antecedents, outcomes, theoretical framework and the future research directions. Research Journal for Societal Issues, 5(2), 362-395.

Islam, A., Ahmed, S., & Khan, R. (2022). A Review on E-Commerce System in Bangladesh: An Empirical Study. Proceedings of the 2nd International Conference on Computing Advancements. https://doi.org/10.1145/3542954.3542994.

Khrais, L. T. (2020, March). Investigation use of Social Media, Mobile Apps, and the impacts of Enlarging E-Commerece. In 2020 6th International Conference on Advanced Computing and Communication Systems (ICACCS) (pp. 1365-1372). IEEE.

Lehnert, K., Goupil, S., & Brand, P. (2021). Content and the customer: inbound ad strategies gain traction. Journal of Business Strategy, 42(1), 3-12.

Mathur, S., Tewari, A., & Singh, A. (2021). Modeling the Factors affecting Online Purchase Intention: The Mediating Effect of Consumer’s Attitude towards User- Generated Content. Journal of Marketing Communications, 28, 725 - 744. https://doi.org/10.1080/13527266.2021.1936126.

Matos, S., Durão, M., & Magano, J. (2022). Omnichannel shopping experience: an exploratory study on a generation Z sample. Percursos Ideias, 12, 1-12.

Melero, I., Sese, F. J., & Verhoef, P. C. (2016). Recasting the customer experience in today’s omni-channel environment. Universia Business Review, (50), 18-37.

Nash, J. (2019). Exploring how social media platforms influence fashion consumer decisions in the UK retail sector. Journal of Fashion Marketing and Management: An International Journal. https://doi.org/10.1108/JFMM-01-2018-0012.

Nobi, M., Rahman, M., Ali, M., Obayda, A., Shohel, A., & Tani, T. (2023). Impact of Social Media Advertising on Buying Decision of Young Group of Consumers in Bangladesh: A Study Dhaka City. Studies of Applied Economics. https://doi.org/10.25115/sae.v41i2.9105.

Okonkwo, I., & Namkoisse, E. (2023). The Role of Influencer Marketing in Building Authentic Brand Relationships Online. Journal of Digital Marketing and Communication, 3(2), 81-90.

Oltra, I., Camarero, C., & Cabezudo, R. (2021). Inspire me, please! The effect of calls to action and visual executions on customer inspiration in Instagram communications. International Journal of Advertising, 41, 1209 - 1234. https://doi.org/10.1080/02650487.2021.2014702.

Park, J., Lee, J. M., Xiong, V. Y., Septianto, F., & Seo, Y. (2021). David and Goliath: When and why micro-influencers are more persuasive than mega-influencers. Journal of Advertising, 50(5), 584-602.

Pasupuleti, V., Thuraka, B., Kodete, C. S., & Malisetty, S. (2024). Enhancing supply chain agility and sustainability through machine learning: Optimization techniques for logistics and inventory management. Logistics, 8(3), 73.

Rhodes, M., Maracic, J., & Axberg, T. (2022). The Impact of Social Media Marketing on Customer Loyalty.

Rodrigues, F. S., & Coelho, A. I. (2021). Omnichannel in FMCG: digitally enhancing retail consumer journey. In Marketing and Smart Technologies: Proceedings of ICMarkTech 2020 (pp. 375-388). Springer Singapore.

Sangarsu, R. (2023). Harnessing the Power of Data Analytics in Marketing: Driving Customer Engagement and ROI. International Journal of Science and Research (IJSR). https://doi.org/10.21275/sr231015013018.

Sarker, S., & Pahari, S. (2021). The Role of Social Media in Digital Marketing Platform to Draw Shoppers’ Attention in Bangladesh: An Empirical Study. Parikalpana: KIIT Journal of Management. https://doi.org/10.23862/KIIT-PARIKALPANA/2021/V17/I1/209028.

Suwignjo, P., Panjaitan, L., Baihaqy, A., & Rusdiansyah, A. (2023). Predictive analytics to improve inventory performance: a case study of an FMCG Company. Operations and Supply Chain Management: An International Journal, 16(2), 293-310.

Tripathi, S. K. (2023). The Rise of Indian Mall Culture and The Shopping Habits of the Middle Class. RESEARCH REVIEW International Journal of Multidisciplinary, 8(5), 160-165.

Wang, X., Yu, C., & Wei, Y. (2012). Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. Journal of Interactive Marketing, 26, 198 - 208. https://doi.org/10.1016/j.intmar.2011.11.004.

Wang, Y., Ahmed, S., Deng, S., & Wang, H. (2019). Success of Social Media Marketing Efforts in Retaining Sustainable Online Consumers: An Empirical Analysis on the Online Fashion Retail Market. Sustainability. https://doi.org/10.3390/SU11133596.

Wresearch. (2023). Bangladesh home decor market (2020-2026). Retrieved November 12, 2024, from https://www.6wresearch.com/industry-report/bangladesh-home-decor-market-2020-2026

Zhang, M., Qin, F., Wang, G., & Luo, C. (2020). The impact of live video streaming on online purchase intention. The Service Industries Journal, 40, 656 - 681. https://doi.org/10.1080/02642069.2019.1576642.

Downloads

Published

2025-02-01

How to Cite

Hukkani, G., Rahman, S., & Abdullah, A. (2025). Impact of Social Media Marketing on Consumer Behavior – A Study on Purchasing Home-Decor Products in Bangladesh. International Journal of Applied Economics, Accounting and Management , 3(1), 47–56. https://doi.org/10.59890/ijaeam.v3i1.227