Vol. 3 No. 1 (2025): January 2025

Articles

• The Influence of Service Quality, Information Quality, Trust and Customer Satisfaction on Customer Loyalty a Case Study at CU Tri Tapang Kasih

  Yosep Kristianto Wedy,  Tanjungpura University,  Indonesia

  Wenny Pebrianti,  Universitas Tanjungpura,  Indonesia

  Erna Listiana,  Tanjungpura University,  Indonesia

  1 - 12

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• To Study the perception of Gen-Z about AI’s impact on employment in Ahmedabad city

  Sompura Tanvi,  LJ University,  India

  Kesarkar Rutika,  LJ University,  India

  Jignesh Vidani,  LJ University,  India

  47 - 64

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• The Influence of Financial Literacy on Financial Behavior with Financial Technology as a Mediating Variable on Culinary MSMEs in DKI Jakarta

  Yulieta Putri Anggraini,  State University of Jakarta,  Indonesia

  Agus Wibowo,  State University of Jakarta,  Indonesia

  Suparno,  State University of Jakarta,  Indonesia

  65 - 82

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• The Impact of Customer Relationship Marketing and Social Media Marketing on Customer Satisfaction and Retention: A Study at PT Sewu Segar Nusantara

  Junardi,  Tanjungpura University,  Indonesia

  Juniwati,  Tanjungpura University,  Indonesia

  Erna Listiana,  Tanjungpura University,  Indonesia

  37 - 46

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• The Transformation of Internal Control Systems in Remote Work Settings: a Qualitative Analysis

  Novita,  Widya Dharma University,  Indonesia

  Hana Dhayan,  Satu University,  Indonesia

  13 - 26

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• The Influence of Social Media Marketing and Service Quality on Brand Image and its Implications for Customer Retention at 4 Star Hotels in Pontianak City

  Muhammad Wahyudi,  Tanjungpura University,  Indonesia

  Barkah,  Tanjungpura University,  Indonesia

  Erna Listiana,  Tanjungpura University,  Indonesia

  27 - 36

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