Change Management in the Implementation of HRD.ID Digital Attendance System Using the ADKAR Model at ATMI Surakarta Polytechnic

Margareta Ratnawati; Bambang Widarno; Sutarno

doi:10.59890/ijir.v3i3.523

Authors

Margareta Ratnawati Universitas Slamet Riyadi
Bambang Widarno Slamet Riyadi University, Surakarta
Sutarno Slamet Riyadi University, Surakarta

DOI:

https://doi.org/10.59890/ijir.v3i3.523

Keywords:

Change Management, ADKAR Model, Digital Attendance System, HRD.ID, ATMI Surakarta Polytechnic

Abstract

The implementation of a digital attendance system is a strategic step in supporting digital transformation at ATMI Surakarta Polytechnic. This study aims to analyze the effectiveness of the implementation of an attendance system based on the HRD.ID application using the ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement) change management model. The main focus of this study is to understand the extent to which the ADKAR model can help overcome the challenges of change, improve the effectiveness of human resource (HR) behavior, and support the successful implementation of the new system. This study uses a qualitative descriptive method with a triangulation approach of sources and techniques. Data were obtained through in-depth interviews, direct observation, and documentation studies, supported by questionnaires. The results of the study indicate that the implementation of the ADKAR model contributes positively to increasing employee awareness, ability, and acceptance of the new system, although resistance is still found due to limited technology adaptation. Periodic evaluation and appropriate communication strategies are key factors in the success of this digital transformation

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